Source: JLL Research
Getting the best out of the office
Over half of occupiers (55%) admitted considering a change of space in the next year, with 16% looking to reduce their total footprint, 14% wanting to increase, and 25% wanting to reconfigure. The theme of ‘more change still to come in the office sector’ aligns with the current conversations within New Zealand. Many occupiers are yet to start the journey of providing the optimum space for their employees and are working to better understand the importance of getting this right to retain and attract staff.
The 2023 survey is evidence of owners’ willingness to ensure they provide quality office space in the right location to attract quality tenants. In turn, their tenants want to provide modern, collaborative workplace environments for their employees, who seek more collaborative spaces and development opportunities with senior colleagues.
New Zealand is on the right track regarding workplace satisfaction, as occupiers recognise the importance of modern, fit-for-purpose fitouts in desirable locations to encourage office attendance. Although more work is needed to align the needs of owners, occupiers, and employees, the positive shift in NPS since the 2021 survey shows that the dial is moving in the right direction.