What makes an ideal workplace?
One of the top questions to ask is: Are you adopting the right agile workplace models for your business and people needs?
Up to 55% of workers are primarily working in a hybrid way today, according to our Workforce Preferences Barometer. Yet while many companies have opted for hybrid working, not all have nailed the right proportion of working from home and from the office.
While JLL data suggests that employees in APAC expect to work more than half of the time in the office (2.7 days) in a typical working week, this average number doesn’t adequately reflect the varying needs of the different types of work.
Creative work, for instance, benefits from more collaboration in a “face-to-face” office environment, while written report work needs more focused quiet time and thus can benefit from a different working environment in the office or maybe at home. Companies therefore need to find the right balance and level of flexibility that aligns with how the teams work, and that suits their people’s needs.
When they are in the office, is the current environment adequately equipped to support them in performing the tasks they need to complete?
Our research has shown that there’s often a gap between employee expectations and what’s being delivered by companies in the workplace.
One of the most underdelivered aspects in the workplace, according to employees surveyed by JLL, is the access to a range of workspace options that suit their individual work needs. While our data shows that most people like to do focused work at home, they will spend more than half of their time on focused work in the office.
This goes to show that even as the office is being reinvented as a hub for collaboration and social interaction (think open-plan workstations and coworking spaces), we must ensure areas that offer sound privacy and low noise levels for individual focused work.
People first
Ultimately, we all need to exhibit strong leadership across the spectrum from encouraging people back to the office to providing the right environment for people to thrive.
Some companies, such as Swiss financial company Credit Suisse, have empowered local teams and line managers to agree on and adhere to working models rather than enforce a company-wide hybrid working mandate.
Others are going the extra mile for their people. Instead of bringing people back to the office, they are bringing the office to the people. In India, for instance, consulting firm Accenture set up new office locations for employees in tier-two cities as a means of offering greater flexibility on where they can work.
By putting people at the heart of all decisions, and asking the right questions, the trend of quiet quitting will likely die down — quietly, and maybe as quickly as it arrived.