Client story

Reduced cost means added benefits

Committed to customers’ happiness

Customers’ happiness is of prime importance to this international beverage company. Maintaining the reputation built over a century, the client was committed to comply with local standards while keeping their consumers’ high expectations.

However, the ageing equipment of their facilities were causing obstacles in meeting their goals. Frequent breakdowns were hampering production and adding to the cost. The client was looking for an expert to advise on the upgrading of their 74,000 sqm setups to improve productivity and enhance savings.

Innovation and due diligence helped / Sourcing innovation

The company chose JLL to be their trusted advisor for Integrated Facilities Management and renovate their facilities. We began our collaboration by firstly carrying out a risk assessment of their facilities, identifying repairs and replacement. Accordingly, we prepared a capital plan and shared it with the clients’ management team.  

The client also wanted us to improve their vendor service level. So we took ownership and from vendor selection to monitoring the supplies and supervising their work, we ensured the best quality at every stage. Our teams also trained the client’s staff, strengthening their capacities in maintaining high operational standards.

Negotiations with vendors to review the supplier chain pricing and re-organizing their onsite teams helped in achieving the cost-saving targets. Besides, the team introduced optimized procedures and innovations to improve operations. This helped the client save energy and reduce cost from RMB 169/ton in 2018 to RMB 157/ton in 2019.

Standards maintained

We were the client’s advisor from the beginning of the project to the final acceptance test to ensure the renovation completed smoothly. Our regular monitoring resulted in reduced risk and increased efficiency. The project finally met the local compliance standard with highly satisfied client’s customers.