Sophisticated Management, Enhanced Value - JLL Providing Asset Management Services for Mirae Asset Tower

The Mirae Asset Tower, located in Shanghai’s Lujiazui Financial Development Zone, is a modern office building which stands 180 meters tall, with a total construction area of over 86,000 square meters. The tower combines office and commercial space and is neighbored with the Shangri-La Hotel to the north and Citibank Building to the south

JLL has been providing asset management services for the Mirae Asset Tower since 2012 and has always adhered to a philosophy of offering the best service to its clients and providing attentive customer service to Mirae Asset tenants. JLL's customer service team adheres to courteous, service-oriented principles to patiently and efficiently handle any issues tenants face, and achieves customer satisfaction ratings above 90%. At the same time, in order to maintain the daily operation of the building, the engineering team thoroughly carries out its regulatory role. The building uses an intelligent management system (BAS) to monitor fire, security, air conditioning, and energy consumption in the building around the clock. In addition, JLL’s in-house team regularly conducts building inspections, mechanical maintenance and overhaul work, and replaces old and damaged equipment in time to provide technical support and services to tenants who report any issues.

After JLL took over responsibility for the building’s property management, the overall occupancy rate of the building remained stable and met the owner’s expectations. Mirae Asset Tower attracts well-known large enterprises such as Jaguar Land Rover, ANZ, Trafigura, Tianhong Asset Management, ICBC-AXA Life, and Linklaters, and the building has gained value thanks to JLL’s skillful management and successful reforms.