Thermo Fisher Scientific is the world leader in serving science dedicated to helping its customers make the world healthier, cleaner, and safer. Through multi-dimensional empowerment, they help their customers accelerate research in life sciences, solve complex problems and challenges in the field of analysis, increase laboratory productivity, and promote breakthroughs in medical diagnosis and treatment to improve patient health.

As a global partner of ThermoFisher, JLL was appointed as the project management service provider for its China Customer Experience Center in VIA Technologies Center in Zhangjiang, Shanghai, and participated in all aspects of the project, including design, construction, procurement, cost control, supporting ThermoFisher’s rapid development in China.

The ThermoFisher Scientific China Customer Experience Center is the most advanced and spacious center of its kind in the world, covering a total area of 6,800 square meters. Serving as the primary scientific exchange platform between ThermoFisher Scientific and its customers in China, the facility has 45 laboratories and 7 sample preparation laboratories, including the Life Exploration Center and Nanoport Electron Microscopy Center. Nearly 500 top-of-the-line instruments are on display throughout the center.

Therefore, the diverse requirements for experimental environments and equipment storage posed significant and complex challenges to project implementation. Additionally, such projects were considered pioneering in China without complete prior experience to draw from. From the perspective of the clients, the JLL team took into account the high standards required by researchers and their precise instruments and for the entire environment during the initial design phase. They worked consistently to overcome technical difficulties and environmental challenges such as magnetic fields, temperature and humidity control, sound insulation, and disturbance control, aiming to fulfill the experimental needs of researchers to the greatest extent possible, including:

• Air conditioning: maintaining a constant temperature and humidity control at 20±5℃, with a temperature difference of no more than ±5℃ within 24 hours and ±1℃ within 4 hours. The humidity level should be below 65%

• Air disturbance: maintaining an air velocity of less than 5 meters per minute

• Acoustic control: all instrument rooms should be tested to ensure that the noise level does not exceed 45dBc

• Electromagnetic shielding: the entire room should have electromagnetic shielding capabilities for some of the most advanced precision electron microscope instruments

• Active vibration reduction measures: active vibration isolation table should be installed to counter any form of vibration from the surroundings affecting the instruments

• Grounding: the electrical resistance value should be less than 2 ohms according to equipment standards upon completion

• Cleanliness: the laboratory should adhere to ISO Class 8 cleanroom standards

   

In addition, as a customer experience center, balancing exhibition functionality and privacy is also an important consideration for the project. By incorporating “electronic frosted glass” with a one-touch switch, the team implemented a solution that could fulfill the requirements of both “experiment process display” and “sight obstruction” scenarios. This feature represents a major highlight where scientific experimentation space blends seamlessly with human experiences.

As a global leader in scientific services, ThermoFisher is committed to empowering its clients and creating a healthier, cleaner, and safer world, and real estate serves as an essential platform and foundation for their success. As ThermoFisher’s global partner, JLL shares the same belief and values. Guided by the OneJLL philosophy, JLL consistently provides clients with forward-looking insights and solutions covering the entire lifecycle of corporate real estate, helping them realize their vision. From macro-policy analysis, site selection, and corporate real estate portfolio planning to market intelligence, specific project implementation, and management, JLL always illuminates clients to see a brighter way and leads them to discover new opportunities and potential in their business. This enables them to strategically position themselves and seize market advantages.