Spotlight: Strategic workplace experiments led to space embodying business goals and employee needs

Value: Data-driven insights enable workplace transformation, enhancing employee experience

Size: 2500 employees at global headquarters

In the heart of a sprawling campus belonging to a global MedTech enterprise, a profound transformation is underway. Navigating the complexities of a post-pandemic world and a spin-off from their parent company, they sought to redefine their workplace strategy by pioneering adaptive learning environments.

Faced with the challenge of redefining an experience that satisfied both employee needs and business goals, the company turned to their trusted corporate real estate partner, JLL, for guidance. What unfolded was a growing collaboration grounded in innovation, learning and transformation—made possible by JLL Consulting Services. 

As a prominent leader in the life sciences industry, the company was eager to upgrade their workplace to resonate with its evolving identity and support its diverse functions. The campus, housing the latest healthcare technology alongside aging office infrastructure, was ready for a change. The aim was clear: create a workplace that not only enhanced productivity but also invigorated the professional and social lives of its employees.

Leaders from the company articulated the need for a partner who could provide more than just a refurbishment or redesign — and determined JLL was up to the challenge.  

"Our focus has been helping our client see what the future of work could look like for them," said Ed Nolan, JLL Consulting Services Executive Managing Director with nearly 40 years’ experience in workplace strategy.

Together, JLL and the client’s corporate real estate (CRE) team determined the goal: to craft a framework and spaces that would facilitate modern ways of working while fostering a vibrant company culture. Ultimately, the client wanted to create campus excitement, test new ways of working and boost employee engagement in the transformation process.

Looking forward, the partnership between JLL and the MedTech company is poised for expansion. As workplace strategies are refined and implemented across global sites, the lessons from the hub provide both organizations with a robust framework for continued evolution. In fact, the client requested JLL head up their Transformation Management Office to not only scale the strategic global transformation, but also to drive the revitalized Workplace Experience workstream.

“When we’re given the opportunity to scale this type of project globally, we embrace it,” said Nolan. “It’s about traveling together on a journey that extends beyond a single project and into long-term transformation.”

JLL’s collaboration with this MedTech titan is a testament to the power of strategic innovation in reshaping the modern workplace. By leveraging JLL’s extensive expertise across consulting and design disciplines, the company realized a transformative vision for their workplace — not just by changing physical spaces, but by influencing culture and igniting innovation in the office to complement their cutting-edge R&D space.

As both organizations continue to learn and evolve collaboratively, the future of work remains full of possibilities to transform not just spaces, but the way people engage with work.

Workplace transformation made possible by JLL

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