Many occupiers are already using sensors and Internet of Things (IoT) devices to optimise energy consumption and occupancy. Meanwhile, emerging headsets and software provide insights into how the human mind responds to a workplace. Designers can leverage this data to create customised spaces to accommodate diverse working styles and foster collaboration and inclusion.

Understanding who uses a space and when and how they use it helps designers create spaces that enable organisations to make informed decisions, align with sustainability, ensure wellbeing and improve user experience.