JLL is engaged to design an IFM programme. Decentralised operations were centralised for consistent practices, cost control, and improved efficiency.
Client story
Integrated facilities management programme for a global medical technology company
Categories:
Location
Global
Size
16M sq. ft; 42 sites
Challenges:
In 2017, in response to market pressure to lower costs and improve compliance, the client engaged JLL to design an integrated facilities management (IFM) programme to deliver rigorous and consistent processes, cost controls, and operational best practices across the company’s office, manufacturing, and lab locations.
Decentralised model for managing IFM operations, with no overall plan for managing its sizeable portfolio. Each location was in charge of its own facility and project management, and effectiveness varied widely.